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1983/84 Catalog Cover   1983/84 Woodworking Customer Letter
 
Print Catalog Cover
 
Dear Customer,

There are a lot of new goodies in this catalogue and many old stand-bys. Most of the old stand-bys are the same price or lower than last year. This is partly due to the strength of the Canadian dollar in Europe, and partly because we now purchase in larger quantities — thanks to you. Some items have gone up in price but it is a pleasure to say that the general price level is down.

Among the new items are a few hardware specialties. With a bit of luck, we'll be bringing you a much wider range of hardware early in 1984. We hope to have as many as possible of the hard-to-find items (butler's tray hinges, knife hinges, game's table hinges, etc.) as well as a broad selection of high quality brass and steel hardware of all types for general cabinetmaking. If you want any particular items included, please drop us a line and we'll try to include them.

A major change for us this year is the introduction of a computer. We needed it to keep track of stock movements so that our purchasing could be more easily controlled. We will still turn orders around in 24 hours but you will receive a printed packing slip instead of a photocopy of your original order with numerous notations on it. The system we installed is a tried and tested one that will let us spend time on jobs that are more productive than counting glue bottles.

Don't let this new format stop you from writing notes with your orders. The same people who used to scribble on your order copy are still here. We can still answer questions or help you to choose the right tool. We'll just be leaving less evidence on your packing slip.

I just hope that the adjustment isn't too hard on those of us not in the computer generation...

Yours Sincerely,

Leonard G. Lee
President

 
 


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