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CUSTOMER SERVICE

COMPANY INFO

Privacy & Security Statement

Customer Service

E-mail
customerservice@leevalley.com

Phone
  Mon-Fri 7 a.m. to 7 p.m. EST
  Sat 9 a.m. to 5 p.m. EST
  Closed Sunday

1-800-267-8767 (to place an order)
1-800-267-8761 (customer service)

Fax 1-800-668-1807

Letter Mail
Lee Valley Tools Ltd.
P.O. Box 6295, Station J
Ottawa, ON K2A 1T4

Retail Stores
Store Contact Information

FAQs


		How can I request faster shipping?

		How can I change or cancel my order?

		How can I track my order?

		Can I place an order for pick-up at one of the retail locations?

		How long will my order take to arrive?

		Can I ship my order to an international address?

		How can I retrieve a forgotten password?

Order Information

		Payment Options & Order Form
		Taxes
		Out-of-Stock Items
		Store Pick-up Orders
		Cancelling/Changing Your Order
		International Orders

Shipping & Returns

		Shipping Charges & Delivery Times
		Expedited Shipping Services
		Tracking Your Order
		Shipping Internationally
		Returning an Item
		Return and Exchange Form

Account Information

		Creating an Account
		Forgot Your Password?
		Updating Your Account Information
		Checking Order Status Online

Catalog & E-mail Sign-up

		Request a Free Catalog
		Online Catalogs
		Using Your Catalog to Order
		Catalog Mailing List Changes
		Sign Up for E-mail Newsletters & Promotions

Gift Information

		Gift Cards
		Sending a Gift?
		Wish List Information

Additional Information

		Privacy & Security Statement
		California Proposition 65
		Accessibility Plan and Policy