Help

E-mail
customerservice@leevalley.com

Phone
  Mon-Fri 7 a.m. to 7 p.m. EST
  Sat 9 a.m. to 5 p.m. EST
  Closed Sunday

1-800-267-8767 (to place an order)
1-800-267-8761 (customer service)

Fax 1-800-668-1807

Letter Mail
Lee Valley Tools Ltd.
P.O. Box 6295, Station J
Ottawa, ON K2A 1T4

Retail Stores
Store Contact Information

FAQs


		How can I request faster shipping?

		How can I change or cancel my order?

		How can I track my order?

		Can I place an order for pick-up at one of the retail locations?

		How long will my order take to arrive?

		Can I ship my order to an international address?

		How can I retrieve a forgotten password?

Order Information


		Payment Options & Order Form

		Taxes

		Out-of-Stock Items

		Store Pick-up Orders

		Cancelling/Changing Your Order

		International Orders

Shipping & Returns


		Shipping Charges & Delivery Times

		Expedited Shipping Services

		Tracking Your Order

		Shipping Internationally

		Returning an Item

		Return and Exchange Form

Catalog & E-mail Sign-up


		Request a Free Catalog

		Online Catalogs

		Using Your Catalog to Order

		Catalog Mailing List Changes

		Sign Up for E-mail Newsletters & Promotions

Account Information


		Creating an Account

		Forgot Your Password?

		Updating Your Account Information

		Checking Order Status Online

Gift Information

Additional Information