Express Car Pick-up Available.
- Please see below for our regular and holiday hours.
Need something in a hurry? Try our same-day local delivery service.
Shop by Appointment
Shopping by appointment offers personalized service with one of our trusted Customer Advisors at a time that suits you best.
How to book your appointment
- Click the Book Now button below.
- Choose an in-store or virtual appointment.
- Select a day and time that works for you.
- Fill out the required fields with your name, email address and phone number.
- Using the notes section, help us understand your needs. Whether it’s product or project related, the more you share with us, the better we can personalize your experience.
Store Hours
To help you receive the items you need from us without delay, we’re now offering same-day delivery in Ottawa on weekdays, for a flat-rate fee of $20 (up to 50 lb) with no minimum order.
 | ||
 |
 |
 |
Approximate delivery area shown. Eligibility of the delivery address will be confirmed when you call to place your order.
Orders must be placed by phone. Our regular free shipping offer does not apply. Additional freight charges may apply to heavy or oversize items. Valid for in-stock items and eligible delivery addresses only. Eligibility is based on distance from our Ottawa store at 900 Morrison Drive, K2H 8K7. Exemptions may apply to delays caused by major traffic disruptions, extreme weather, emergencies or other unforeseen events.
Car Delivery for Express Store Pick-Up
- Place your order online - choose “Express Store pick up” during check-out.
- Pre-pay with your credit card, Lee Valley gift card, or a combination of both.
- Your emailed order confirmation will have an estimated pick-up time.
- You’ll receive a second email when your order is actually ready for pick-up.
- Call the store when you arrive, give staff your name and order number, and they’ll be happy to bring your order to your car. Make sure you have the purchasing credit card handy so we can quickly verify.
If you have any questions, or hit any problems – please contact the store directly, they’ll be pleased to help you!