Guarantee & Returns - Lee Valley Tools

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GUARANTEE & RETURNS


If, for any reason, you are not completely satisfied with your purchase, just return it to us within 3 months* either by ground mail or at any of our stores. You can choose to exchange the item or receive a complete refund, including any shipping charges. We will also refund your return parcel post costs at the ground mail rate.

To return your purchase by mail, fill out the reverse side of your packing slip and include it with your return. Alternatively, you can use the downloadable "Return and Exchange" form below. Included with this form is a pre-paid return shipping label with instructions on its use.

*30 days for Festool, Grex and Rikon

Returns can be sent to :

Lee Valley Tools Ltd.
Returns Department
814 Proctor Ave
Commerce Park
Ogdensburg, NY 13669

U.S. Return and Exchange Form (108 KB, PDF)

If for any reason, you wish to return a product, please email us for instructions. Unfortunately, shipping costs and return postage are not refundable on international orders.

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